Configure Prescription Details

Repeat Prescriptions

If your doctor agrees, you may obtain a repeat prescription without being seen each time.  Only medication previously authorised by the doctor will be available.

Please allow 2 working days for processing the prescription which can be arranged in the following ways:

  • Personal visit to the surgery – please hand your computer slip or written request in to reception.
  • Postal request - please send stamped addressed envelope with your computer slip or written request showing the items required and we will be happy to post the prescription to you.  Please allow at least three days when ordering by post.
  • E-mail - please email your request including your full name, date of birth and name of medication to
  • Online -following this link or register at the practice for alternative online services


Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Did you know you can now order your medication from the NHS app?

If you take medicine regularly you'll usually have a repeat prescription.

This means you can order your medication when you need it without having to see a GP until your next medicine review.

You might be able to ask your pharmacy for your medicine if your GP has set this up (EPS - see above). If not, you'll need to order your medicines from your GP surgery each time.

There are 3 ways to order a repeat prescription from Don Valley Healthcare. 

  • By ordering through the NHS app or other platforms
  • By emailing
  • By visiting the practice and putting your request in writing. 

For an in-depth tutorial on how to order your medication through the NHS app - click here.