You can book a surgery appointment in person, by phone during opening hours, or online 24/7.

Our call handlers use a GP-designed system to ask questions and direct you to the right clinician. We aim to provide appointments quickly, but if you request a specific clinician, you may need to wait longer.

If you ever if you wish to see a certain clinician, you may need to wait longer. 

Your GP is available Monday to Friday, 8:00 AM to 6:30 PM (excluding bank holidays).

If you need medical advice outside these hours, please contact:

• Call your GP surgery – You’ll be directed to the out-of-hours service.
• For urgent medical issues – Call NHS 111 or visit www.nhs.uk/111
• For emergencies (life-threatening situations) – Call 999 or A&E.
• For minor injuries (e.g., wounds needing stitches) – Visit a Minor Injury Unit. Our local MI unit is located at Mexborough Montague Hospital.
• For self-care advice – Speak to a pharmacist or visit www.nhs.uk.

NHS 111 is free, available 24/7, 365 days a year.

To help make healthcare more convenient, we offer a range of extended hours appointments. Early morning appointments are available from 7:30 AM on Tuesdays and Thursdays at our Bentley site. We also provide late surgeries until 7:30 PM on Tuesdays at Bentley and Wednesdays at Sprotbrough.

In addition, we now offer appointments on select Saturdays between 8:00 AM and 1:00 PM, alternating between both sites.

Upcoming Saturday Enhanced Access

TARGET (Time for Audit, Review, Governance, Education and Training) is an NHS programme that allows GP practices to close for short periods so staff can take part in essential training and service development. This protected time ensures our team stays up to date with the latest guidance, skills and safety standards.

During TARGET sessions, the practice will close for the afternoon. Patients can still access medical help through NHS 111 or the Same Day Health Centre. 

Upcoming TARGET Sessions

Ever wondered why reception staff ask why you need to see a GP or Nurse? It’s not being nosey—it’s to direct you to the right care.

At Don Valley Healthcare, trained care navigators ensure you see the most suitable healthcare professional.

If they suggest an alternative healthcare professional to what you would expect, it’s because they can provide the treatment you need.

For more information on care navigators, click here.  

We are proud to be a training practice for future GPs. Our GP Registrars are fully qualified doctors who are gaining specialist experience in general practice under the supervision of Dr Hubbard, Dr Clark and Dr Forshaw. If you have any questions about our training programme or the clinicians involved in your care, our team will be happy to help.

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. A chaperone may be a family member, friend, or a trained member of staff. If you would like a staff chaperone to be present, please ask at Reception and we will be pleased to arrange this for you.